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Terms & Conditions

Carlyle Hamper Co

Effective Date: 11 February 2026

Welcome to Carlyle Hamper Co. By accessing and using this website, you agree to the following Terms and Conditions.

1. General

Carlyle Hamper Co is an Australian-based business offering curated gift hampers for sale online. By placing an order through this website, you agree to be bound by these Terms and Conditions.

We reserve the right to update these Terms at any time. Changes will be effective immediately upon publication on this page.

2. Orders

All orders are subject to availability and confirmation of payment.

Once an order is placed, you will receive an order confirmation email. Carlyle Hamper Co reserves the right to cancel or refuse any order at our discretion.

3. Pricing

All prices are listed in Australian Dollars (AUD).

We reserve the right to change pricing at any time without notice.

4. Payment

Payments are processed securely through trusted third-party payment providers. Carlyle Hamper Co does not store full credit card details.

5. Shipping & Delivery

We offer:

  • Local delivery within Bathurst (where applicable)

  • Australia-wide shipping

Shipping fees are displayed at checkout.

Delivery timeframes are estimates only. Carlyle Hamper Co is not responsible for delays caused by third-party couriers.

Risk in the goods passes to the customer upon delivery.

6. Alcohol Purchases (Where Applicable)

Some Celebration Hampers may contain alcohol.

By purchasing a hamper containing alcohol, you confirm that:

  • You are over 18 years of age.

  • The recipient is over 18 years of age.

Carlyle Hamper Co supports the responsible service of alcohol.

7. Returns & Refunds

Due to the nature of our products, we do not offer refunds for change of mind.

If an item arrives damaged or faulty, please contact us within 48 hours of delivery with photographs and details so we can assess the issue.

8. Product Presentation

We take care to accurately display our products. However, due to variations in photography and screen settings, colours and packaging may vary slightly.

In the event that a product component becomes unavailable, we reserve the right to substitute with a similar item of equal or greater value.

9. Limitation of Liability

To the extent permitted by law, Carlyle Hamper Co is not liable for any indirect or consequential loss arising from the use of this website or purchase of our products.

Nothing in these Terms excludes rights available under Australian Consumer Law.

10. Contact

If you have any questions regarding these Terms & Conditions, please contact:

📧 liz@carlylehamperco.com

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